Terms of Service

Last updated: September 18, 2025

DYMENSIONS TERMS OF SERVICE

Effective Date: September 15, 2025
Last Modified: September 15, 2025
Version: 2.0

IMPORTANT NOTICE: ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER. BY USING OUR SERVICES, YOU AGREE TO ARBITRATE DISPUTES WITH DYMENSIONS AND WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. ACCEPTANCE OF TERMS

1.1 Agreement to Terms

By accessing, browsing, or using the Services (as defined below) in any manner, including but not limited to visiting or browsing the Dymensions website, mobile applications, or using any Dymensions application, software, or API, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. These Terms constitute a legally binding agreement between you and Dymensions, Inc., a Delaware corporation ("Dymensions Dance," "Company," "we," "us," or "our").

1.2 Capacity to Accept

You represent and warrant that you have the legal capacity to enter into these Terms. If you are accepting these Terms on behalf of an organization or entity, you represent and warrant that you have the authority to bind such organization or entity to these Terms, and references to "you" or "your" shall include such organization or entity.

1.3 Additional Terms

Certain features of the Services may be subject to additional terms, guidelines, or rules, which will be posted on the Services in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. In the event of a conflict between these Terms and any additional terms, the additional terms shall control solely with respect to the specific service or feature to which they apply.

1.4 Rejection of Terms

If you do not agree to these Terms, you must immediately cease all access to and use of the Services. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.


2. DEFINITIONS

For purposes of these Terms, the following definitions shall apply:

  • "Account" means the registration and profile you create to access certain features of the Services.
  • "API" means any application programming interface made available by Dymensions.
  • "Content" means any text, graphics, images, music, software, audio, video, information, data, or other materials.
  • "Instructor" means any individual or entity providing dance, movement, or fitness instruction through the Platform.
  • "Platform" means the Dymensions website, mobile applications, and all related services and technologies.
  • "Services" means all products, services, content, features, technologies, or functions offered by Dymensions, including the Platform, APIs, and any software.
  • "User Content" means any Content that users submit, post, upload, or otherwise make available through the Services.
  • "Subscription" means a recurring payment arrangement for continued access to premium features of the Services.

3. DESCRIPTION OF SERVICES

3.1 Service Overview

Dymensions provides an online platform for dance and movement education, including but not limited to:

  • Live and on-demand dance instruction and fitness classes
  • Interactive learning tools and progress tracking
  • Community features and social interactions
  • Instructor marketplace and booking services
  • Educational content and resources
  • Mobile and web applications
  • APIs and developer tools

3.2 Service Availability

The Services are provided on an "as available" basis. We reserve the right to:

  • Modify, suspend, or discontinue any aspect of the Services at any time
  • Impose limits on certain features or restrict access to parts or all of the Services
  • Perform maintenance that may temporarily affect Service availability
  • Update, upgrade, or modify the Services without prior notice

3.3 Geographic Restrictions

The Services are designed for use by residents of the United States. We make no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local laws.


4. ELIGIBILITY AND ACCOUNT REGISTRATION

4.1 Age Requirements

4.1.1 Minimum Age

You must be at least thirteen (13) years of age to use the Services. By using the Services, you represent and warrant that you meet this age requirement.

4.1.2 Minors

If you are under the age of majority in your jurisdiction (generally 18 years of age), you may only use the Services with the involvement, supervision, and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. The parent or legal guardian is fully responsible for all acts and omissions of the minor.

4.1.3 Educational Use

For classroom or educational institution use involving minors, the educational institution must obtain appropriate parental consent and comply with all applicable laws, including the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).

4.2 Registration Requirements

To access certain features of the Services, you must register for an Account. During registration, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your Account information
  • Select a strong, unique password
  • Notify us immediately of any unauthorized use of your Account
  • Accept all risks of unauthorized access to your Account

4.3 Prohibited Users

The following persons are prohibited from using the Services:

  • Persons under 13 years of age
  • Persons who have been previously banned or suspended from the Services
  • Persons located in jurisdictions where the Services are illegal or restricted
  • Persons on any U.S. government restricted parties list
  • Competitors seeking to access the Services for competitive intelligence purposes

5. USER ACCOUNTS AND SECURITY

5.1 Account Responsibility

You are solely responsible for:

  • Maintaining the confidentiality of your Account credentials
  • All activities that occur under your Account
  • Any consequences resulting from unauthorized use of your Account
  • Ensuring that your use of the Services complies with these Terms

5.2 Account Security Measures

You agree to:

  • Use a unique, strong password for your Account
  • Enable two-factor authentication when available
  • Not share your Account credentials with any third party
  • Not use another person's Account without permission
  • Immediately notify us of any security breach or unauthorized use
  • Log out from your Account at the end of each session when using shared or public devices

5.3 Account Sharing Prohibition

Each Account is personal to the registered user. You may not:

  • Share, sell, rent, or lease your Account
  • Transfer your Account to another person
  • Allow multiple people to use a single Account
  • Create multiple Accounts for yourself without our express permission

5.4 Account Termination

We reserve the right to suspend or terminate your Account at any time for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Security concerns
  • Extended periods of inactivity
  • Non-payment of fees
  • Request by law enforcement or court order

6. ACCEPTABLE USE POLICY

6.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services only for:

  • Personal, non-commercial use (unless you have a commercial license)
  • Educational purposes in compliance with applicable laws
  • Activities that comply with all applicable laws and regulations
  • Purposes that do not infringe upon the rights of others

6.2 Responsible Use

When using the Services, you agree to:

  • Respect the rights and dignity of other users
  • Use appropriate language and behavior
  • Protect the privacy and personal information of others
  • Report any violations of these Terms that you become aware of
  • Cooperate with any investigation conducted by Dymensions
  • Comply with all posted guidelines and policies

6.3 Professional Use

If you are using the Services in a professional capacity (such as an Instructor), you additionally agree to:

  • Maintain appropriate professional standards
  • Obtain and maintain all necessary licenses and certifications
  • Comply with all applicable professional regulations
  • Maintain appropriate insurance coverage
  • Accurately represent your qualifications and experience

7. PROHIBITED CONDUCT

7.1 Illegal Activities

You shall not use the Services to:

  • Violate any applicable federal, state, local, or international law or regulation
  • Engage in any activity that constitutes fraud, embezzlement, or money laundering
  • Violate any applicable export control or sanctions laws
  • Facilitate illegal gambling or other illegal activities
  • Engage in any activity that violates the rights of others

7.2 Harmful or Abusive Conduct

You shall not:

  • Harass, abuse, threaten, or intimidate other users
  • Engage in hate speech or discriminatory conduct
  • Post or transmit any content that is defamatory, obscene, or offensive
  • Impersonate any person or entity or misrepresent your affiliation
  • Engage in stalking or persistent unwanted contact with other users
  • Bully, shame, or engage in any form of targeted harassment

7.3 Security Violations

You shall not:

  • Attempt to gain unauthorized access to any portion of the Services
  • Probe, scan, or test the vulnerability of any system or network
  • Breach or circumvent any security or authentication measures
  • Access or search the Services by any means other than our publicly supported interfaces
  • Use any robot, spider, scraper, or other automated means to access the Services
  • Introduce any viruses, trojan horses, worms, or other harmful code

7.4 Interference with Services

You shall not:

  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Impose an unreasonable or disproportionately large load on our infrastructure
  • Use any device, software, or routine to interfere with the proper working of the Services
  • Attempt to bypass any measures we may use to prevent or restrict access to the Services
  • Remove, obscure, or alter any legal notices displayed on the Services

7.5 Intellectual Property Violations

You shall not:

  • Infringe any patent, trademark, trade secret, copyright, or other proprietary rights
  • Use our trademarks, logos, or brand features without express written permission
  • Copy, modify, or create derivative works based on the Services
  • Reverse engineer, decompile, or disassemble any aspect of the Services
  • Remove or alter any copyright, trademark, or other proprietary notices

7.6 Commercial Restrictions

Unless you have our express written permission, you shall not:

  • Use the Services for any commercial purpose
  • Advertise or offer to sell any goods or services
  • Conduct or forward chain letters or pyramid schemes
  • Harvest or collect email addresses or other contact information
  • Use the Services to send unsolicited commercial communications

8. CONTENT AND INTELLECTUAL PROPERTY RIGHTS

8.1 Dymensions Intellectual Property

8.1.1 Ownership

The Services and all content, features, and functionality (including but not limited to all information, software, code, text, displays, images, video, audio, design, selection, and arrangement) are owned by Dymensions, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.1.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use only. This license does not include any right to:

  • Resell or make commercial use of the Services
  • Collect and use any product listings, descriptions, or prices
  • Make derivative uses of the Services or Content
  • Download or copy account information for the benefit of another party
  • Use data mining, robots, or similar data gathering tools

8.1.3 Restrictions

You shall not:

  • Copy, reproduce, distribute, or create derivative works from any Content
  • Use any Content for commercial purposes without our express written consent
  • Attempt to decipher, decompile, disassemble, or reverse engineer any software
  • Remove, alter, or obscure any proprietary notices

8.2 Trademarks

The Dymensions name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dymensions or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans are the trademarks of their respective owners.

8.3 Copyright Policy

8.3.1 DMCA Compliance

We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to claims of copyright infringement committed using the Services that are reported to our designated copyright agent.

8.3.2 Notification Procedures

If you believe that any Content on the Services infringes your copyright, please send a notice containing the following information to our copyright agent:

  • Physical or electronic signature of the copyright owner or authorized representative
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material claimed to be infringing and information sufficient to locate it
  • Your contact information (address, telephone number, and email address)
  • A statement that you have a good faith belief that the use is not authorized
  • A statement under penalty of perjury that the information is accurate

8.3.3 Counter-Notification

If you believe that your Content was wrongfully removed, you may send a counter-notification containing:

  • Your physical or electronic signature
  • Identification of the Content that was removed and its location before removal
  • A statement under penalty of perjury that you have a good faith belief the Content was removed by mistake
  • Your name, address, telephone number, and email address
  • A statement that you consent to jurisdiction of the federal court in your district

8.3.4 Repeat Infringers

We will terminate the Accounts of users who are repeat infringers of intellectual property rights.


9. USER-GENERATED CONTENT

9.1 Rights in User Content

9.1.1 Ownership

You retain all rights in and to your User Content. By submitting User Content to the Services, you represent and warrant that:

  • You own or have the necessary rights to submit the User Content
  • Your User Content does not infringe any third-party rights
  • You have the necessary consents from any persons appearing in your User Content
  • Your User Content complies with these Terms and all applicable laws

9.1.2 License Grant

By submitting User Content, you grant Dymensions a worldwide, non-exclusive, royalty-free, sublicensable, transferable, perpetual, irrevocable license to:

  • Use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content
  • Create derivative works from your User Content
  • Incorporate your User Content into other works
  • Exploit all patent, copyright, trademark, and other intellectual property rights in your User Content
  • Use your name, likeness, and biographical information in connection with your User Content

9.1.3 Moral Rights Waiver

To the extent permitted by applicable law, you waive any moral rights or rights of attribution you may have in your User Content.

9.2 Content Standards

All User Content must comply with the following standards:

  • Be accurate (where it states facts)
  • Be genuinely held (where it states opinions)
  • Comply with applicable law
  • Not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
  • Not promote sexually explicit or pornographic material, violence, or discrimination
  • Not infringe any patent, trademark, trade secret, copyright, or other intellectual property rights
  • Not violate the legal rights (including privacy and publicity rights) of others
  • Not contain any material that could damage computer systems
  • Not be likely to deceive any person
  • Not promote any illegal activity
  • Not be threatening, abuse, or invade another's privacy
  • Not impersonate any person or misrepresent identity or affiliation

9.3 Monitoring and Enforcement

9.3.1 No Obligation to Monitor

We have no obligation to monitor User Content, but we may do so at our discretion. We may:

  • Remove or refuse to post any User Content for any reason
  • Take any action with respect to User Content that we deem necessary or appropriate
  • Disclose your identity or other information to any third party who claims that User Content violates their rights
  • Refer suspected criminal activity to law enforcement

9.3.2 User Reporting

You may report violations of these content standards by contacting us at [email protected].

9.4 Feedback

Any feedback, comments, or suggestions you provide regarding the Services ("Feedback") will become the sole property of Dymensions. We will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of this Feedback for any purpose without acknowledgment or compensation to you.


10. THIRD-PARTY CONTENT AND SERVICES

10.1 Third-Party Services

The Services may contain links to third-party websites, services, or resources ("Third-Party Services") that are not owned or controlled by Dymensions. We provide these links only as a convenience and are not responsible for:

  • The content, products, or services on or available from Third-Party Services
  • The privacy practices of Third-Party Services
  • Any loss or damage incurred in connection with Third-Party Services

10.2 Third-Party Terms

Your use of Third-Party Services is governed by the terms and conditions and privacy policies of those services. You should review these terms and policies before using any Third-Party Services. We are not a party to and have no obligation or liability under any agreements between you and third parties.

10.3 Third-Party Integrations

We may offer integrations with Third-Party Services (such as payment processors, identity providers, or social media platforms). By enabling these integrations, you:

  • Authorize us to connect and interact with the Third-Party Services on your behalf
  • Grant us access to information from your Third-Party Service accounts as necessary
  • Acknowledge that we are not responsible for the Third-Party Services' functionality
  • Agree that we may discontinue integrations at any time

10.4 App Stores

If you access the Services through a mobile application downloaded from an app store (such as the Apple App Store or Google Play Store), you acknowledge and agree that:

  • These Terms are between you and Dymensions only, not with the app store provider
  • The app store provider has no obligation to provide maintenance or support services
  • The app store provider is not responsible for any claims related to the Services
  • You must comply with the app store's terms of service
  • The app store provider is a third-party beneficiary of these Terms with the right to enforce them

11. INSTRUCTOR SERVICES AND MARKETPLACE

11.1 Instructor Relationship

11.1.1 Independent Contractors

Instructors providing services through the Platform are independent contractors and not employees, agents, or representatives of Dymensions. We do not control and are not responsible for:

  • The quality, timing, or legality of Instructor services
  • The qualifications, licensing, or certifications of Instructors
  • The interactions between users and Instructors
  • Any agreements between users and Instructors

11.1.2 No Endorsement

The availability of Instructors on the Platform does not constitute an endorsement, recommendation, or warranty by Dymensions regarding any Instructor or their services.

11.2 Instructor Screening

While we may conduct certain screening procedures, we do not guarantee:

  • The accuracy of Instructor credentials or qualifications
  • The quality or safety of Instructor services
  • The suitability of any Instructor for your specific needs
  • That Instructors will meet your expectations

You are solely responsible for evaluating and selecting appropriate Instructors.

11.3 Booking and Payments

11.3.1 Platform Facilitation

We may provide tools to facilitate bookings and payments between users and Instructors, but we are not a party to these transactions. You acknowledge that:

  • Any contract for services is directly between you and the Instructor
  • We are not responsible for fulfillment of Instructor services
  • Payment obligations are between you and the Instructor
  • We may collect payments on behalf of Instructors as their limited payment agent

11.3.2 Service Fees

We may charge service fees for facilitating transactions between users and Instructors. These fees are non-refundable except as required by law.

11.4 Disputes with Instructors

Any dispute between you and an Instructor must be resolved directly between you and the Instructor. We may, but are not obligated to, provide dispute resolution assistance. You release Dymensions from any claims arising from your interactions with Instructors.


12. PHYSICAL ACTIVITY AND HEALTH DISCLAIMERS

12.1 Assumption of Risk

12.1.1 Inherent Risks

You acknowledge that participation in dance, movement, and fitness activities involves inherent risks, including but not limited to:

  • Risk of physical injury, including serious or permanent injury
  • Risk of property damage
  • Risk of death
  • Risks associated with cardiovascular stress
  • Risks associated with use of equipment
  • Risks associated with following instructions

12.1.2 Voluntary Participation

Your participation in any activities through the Services is voluntary. You assume all risks associated with such participation, whether known or unknown, and whether arising from the negligence of Dymensions or others.

12.2 Medical Disclaimers

12.2.1 Not Medical Advice

The Services do not provide medical advice. All content is for informational and educational purposes only and is not intended to:

  • Diagnose, treat, cure, or prevent any disease or medical condition
  • Replace or substitute for professional medical advice
  • Create a physician-patient or clinician-client relationship

12.2.2 Consult Healthcare Providers

You should consult with qualified healthcare providers before:

  • Beginning any exercise or fitness program
  • Making changes to your exercise routine
  • Engaging in physical activities if you have health conditions
  • Using the Services if you are pregnant or have special health needs

12.3 Physical Readiness

By using the Services, you represent and warrant that:

  • You are physically capable of participating in the activities
  • You have no medical condition that would prevent safe participation
  • You will immediately discontinue any activity that causes discomfort or pain
  • You will follow all safety instructions and warnings
  • You will use appropriate equipment and maintain a safe environment

12.4 Release and Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE DYMENSIONS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES FROM ANY AND ALL LIABILITY FOR INJURIES, DAMAGES, OR LOSSES ARISING FROM YOUR USE OF THE SERVICES OR PARTICIPATION IN ANY ACTIVITIES.


13. PRIVACY AND DATA PROTECTION

13.1 Privacy Policy

Your use of the Services is subject to our Privacy Policy, which is incorporated by reference into these Terms. By using the Services, you consent to our collection, use, and sharing of your information as described in the Privacy Policy.

13.2 Data Processing

13.2.1 Consent to Processing

You consent to the processing of your personal data as described in our Privacy Policy, including:

  • Collection of usage data and analytics
  • Processing for service improvement and personalization
  • Sharing with service providers and partners
  • Transfer to countries that may have different data protection laws

13.2.2 Data Security

While we implement reasonable security measures, you acknowledge that:

  • No method of transmission over the Internet is 100% secure
  • We cannot guarantee absolute security of your data
  • You transmit information at your own risk
  • You are responsible for maintaining the security of your Account

13.3 Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected such information, we will delete it. If you believe we have information from or about a child under 13, please contact us immediately.

13.4 International Data Transfers

By using the Services, you consent to the transfer of your information to the United States and other countries where we operate, which may have different data protection laws than your country of residence.


14. PAYMENT TERMS AND BILLING

14.1 Fees and Charges

14.1.1 Service Fees

You agree to pay all fees and charges associated with your use of the Services, including:

  • Subscription fees
  • Transaction fees
  • Service charges
  • Late payment fees
  • Currency conversion fees
  • Any applicable taxes

14.1.2 Price Changes

We reserve the right to change our fees at any time. We will provide advance notice of fee changes, and your continued use after the change constitutes acceptance of the new fees.

14.2 Payment Authorization

By providing payment information, you:

  • Authorize us to charge your payment method for all fees incurred
  • Represent that you are authorized to use the payment method
  • Agree to promptly update payment information if it changes
  • Authorize us to update payment information if provided by your bank or payment provider

14.3 Payment Processing

14.3.1 Third-Party Processors

We use third-party payment processors to handle payment transactions. By providing payment information, you agree to the terms and policies of these processors.

14.3.2 Payment Security

We do not store complete payment card information on our servers. Payment information is encrypted and transmitted directly to our payment processors.

14.4 Billing Disputes

14.4.1 Dispute Resolution

If you dispute any charges, you must notify us within thirty (30) days of the charge. Failure to notify us within this period waives your right to dispute the charge.

14.4.2 Chargebacks

If you initiate a chargeback or payment dispute without first attempting to resolve the issue with us, we may:

  • Suspend or terminate your Account
  • Take legal action to recover amounts owed
  • Report the dispute to credit agencies
  • Refuse future service to you

15. SUBSCRIPTIONS AND AUTO-RENEWAL

15.1 Subscription Terms

15.1.1 Billing Cycles

Subscriptions are billed on a recurring basis (monthly, annually, or as otherwise specified). The billing cycle begins on the date of initial purchase.

15.1.2 Auto-Renewal

SUBSCRIPTIONS AUTOMATICALLY RENEW UNLESS CANCELLED. By purchasing a subscription, you authorize us to charge your payment method automatically at the beginning of each billing period.

15.2 Free Trials and Promotions

15.2.1 Trial Conversion

Free trials automatically convert to paid subscriptions at the end of the trial period unless cancelled. You must cancel before the trial ends to avoid charges.

15.2.2 Promotional Pricing

Promotional pricing is temporary and will revert to regular pricing at the end of the promotional period. We will notify you before promotional pricing ends.

15.2.3 Eligibility

Free trials and promotions are available only to new users or as otherwise specified. We reserve the right to determine eligibility and may revoke promotional access for abuse.

15.3 Cancellation

15.3.1 How to Cancel

You may cancel your subscription at any time through your Account settings or by contacting customer support. Cancellation takes effect at the end of the current billing period.

15.3.2 No Partial Refunds

We do not provide refunds for partial billing periods. You will continue to have access to the Services until the end of your current billing period.

15.3.3 Reactivation

If you cancel and later wish to reactivate your subscription, you may lose access to promotional pricing and may be subject to current pricing.


16. REFUNDS AND CANCELLATIONS

16.1 Refund Policy

16.1.1 General Policy

ALL FEES ARE NON-REFUNDABLE EXCEPT AS REQUIRED BY LAW OR AS SPECIFICALLY PROVIDED IN THESE TERMS. This includes:

  • Subscription fees
  • Transaction fees
  • Service charges
  • Unused portions of subscriptions

16.1.2 Statutory Rights

Nothing in these Terms affects your statutory rights as a consumer where applicable law provides for refunds.

16.2 Cancellation of Services by Dymensions

We reserve the right to cancel or refuse service to anyone at any time for any reason. If we cancel your paid subscription for reasons other than breach of these Terms, we will provide a pro-rated refund for the unused portion.

16.3 App Store Purchases

For purchases made through app stores, refunds are handled according to the app store's policies. You must request refunds directly from the app store.


17. COMMUNICATIONS AND RECORDING

17.1 Electronic Communications

17.1.1 Consent to Electronic Communications

By using the Services, you consent to receive electronic communications from us, including:

  • Service-related announcements
  • Administrative messages
  • Marketing communications (subject to your preferences)
  • Legal notices

17.1.2 Methods of Communication

We may communicate with you via:

  • Email to your registered email address
  • In-app notifications
  • SMS/text messages (if you opt-in)
  • Push notifications (if enabled)
  • Notices posted on the Services

17.2 Recording and Monitoring

17.2.1 Session Recording

Some features may involve video or audio recording. By participating in recorded sessions:

  • You consent to recording and storage of your audio, video, and shared content
  • You grant us rights to use recordings for service delivery, quality assurance, and training
  • You acknowledge that other participants may be notified of recording
  • You agree not to record others without obtaining required consent

17.2.2 Communications Monitoring

We may monitor or record communications for:

  • Quality assurance and training
  • Safety and security
  • Compliance with legal obligations
  • Investigation of violations
  • Service improvement

17.3 User Communications

17.3.1 No Expectation of Privacy

Communications through the Services are not private. We may access, preserve, and disclose communications if required by law or if we believe it necessary to:

  • Comply with legal process
  • Enforce these Terms
  • Respond to claims of rights violations
  • Protect rights, property, or safety

17.3.2 User Responsibility

You are responsible for your communications and their consequences. You must not:

  • Send spam or unsolicited communications
  • Harvest or collect information about other users
  • Send communications that violate these Terms
  • Impersonate others in communications

18. ARTIFICIAL INTELLIGENCE AND BETA FEATURES

18.1 AI-Powered Features

18.1.1 Nature of AI Services

We may provide features powered by artificial intelligence, machine learning, or automated systems ("AI Features"). These features are provided "as is" and:

  • May produce inaccurate, incomplete, or unexpected results
  • Should not be relied upon for critical decisions
  • May be modified or discontinued at any time
  • Are subject to additional usage limits

18.1.2 AI Content

You acknowledge that:

  • AI-generated content may not be accurate or appropriate
  • You are responsible for reviewing and verifying AI outputs
  • AI features may not be suitable for all use cases
  • We are not liable for decisions based on AI-generated content

18.2 Beta Features

18.2.1 Beta Access

We may offer access to features in beta, preview, or early access ("Beta Features"). Beta Features are:

  • Experimental and may not function as expected
  • Subject to change or removal without notice
  • Provided without warranty or support obligations
  • Not suitable for production or critical use

18.2.2 Beta Feedback

By using Beta Features, you agree to:

  • Provide feedback about your experience
  • Report bugs and issues
  • Not rely on Beta Features for important tasks
  • Keep Beta Features confidential if requested

18.3 Restrictions on AI Use

You must not use AI Features to:

  • Generate illegal, harmful, or infringing content
  • Create deceptive or misleading content
  • Violate any applicable laws or regulations
  • Circumvent safety measures or restrictions
  • Generate content that violates these Terms

19. DISCLAIMERS AND WARRANTIES

19.1 "AS IS" AND "AS AVAILABLE"

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER DYMENSIONS NOR ANY PERSON ASSOCIATED WITH DYMENSIONS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES.

19.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DYMENSIONS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES OF NON-INFRINGEMENT
  • WARRANTIES OF TITLE
  • WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE
  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED
  • WARRANTIES REGARDING ACCURACY OR RELIABILITY OF CONTENT

19.3 No Professional Advice

THE SERVICES DO NOT PROVIDE PROFESSIONAL ADVICE OF ANY KIND. YOU SHOULD NOT RELY ON THE SERVICES FOR:

  • Medical, health, or fitness advice
  • Legal advice
  • Financial or investment advice
  • Professional counseling or therapy
  • Any decision requiring professional expertise

19.4 Third-Party Content

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING:

  • Third-party content, products, or services
  • Content provided by Instructors or other users
  • The accuracy, reliability, or completeness of any third-party information
  • The conduct of third parties

19.5 Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER. IN SUCH JURISDICTIONS, THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.


20. LIMITATION OF LIABILITY

20.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DYMENSIONS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS OR REVENUES
  • LOSS OF DATA OR INFORMATION
  • LOSS OF BUSINESS OR BUSINESS OPPORTUNITIES
  • LOSS OF GOODWILL OR REPUTATION
  • COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
  • ANY DAMAGES RESULTING FROM PERSONAL INJURY OR PROPERTY DAMAGE

20.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF DYMENSIONS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO DYMENSIONS FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
  • FIVE HUNDRED DOLLARS ($500 USD)

20.3 Exceptions

THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO:

  • LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW
  • DEATH OR PERSONAL INJURY CAUSED BY GROSS NEGLIGENCE OR WILLFUL MISCONDUCT
  • FRAUD OR FRAUDULENT MISREPRESENTATION

20.4 Basis of the Bargain

YOU ACKNOWLEDGE THAT DYMENSIONS HAS OFFERED THE SERVICES AND ENTERED INTO THESE TERMS IN RELIANCE ON THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN, AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.


21. INDEMNIFICATION

21.1 Your Indemnification Obligations

You agree to defend, indemnify, and hold harmless Dymensions and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees and costs) arising from or related to:

  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your use or misuse of the Services
  • Your User Content or any content you submit through the Services
  • Your violation of any third-party rights, including intellectual property rights, privacy rights, or publicity rights
  • Any damage or injury you cause to third parties
  • Your negligence or willful misconduct
  • Any claims brought by third parties arising from your use of the Services
  • Your unauthorized access to or use of the Services
  • Any product or service purchased or obtained by you in connection with the Services

21.2 Indemnification Procedures

If a claim is made, Dymensions will:

  • Provide you with prompt notice of the claim
  • Allow you to control the defense and settlement (subject to our approval)
  • Provide reasonable cooperation at your expense

21.3 Exclusive Remedy

This indemnification is your exclusive remedy for any third-party claims, and we will not have any other liability to you for such claims.


22. DISPUTE RESOLUTION AND ARBITRATION

22.1 PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT

22.2 Informal Resolution

Before initiating arbitration, you and Dymensions agree to first attempt to resolve any dispute informally. You must send a written notice describing the dispute to [email protected]. We will attempt to resolve the dispute informally for sixty (60) days from receipt of notice.

22.3 Binding Arbitration

22.3.1 Agreement to Arbitrate

If informal resolution fails, you and Dymensions agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services through final and binding individual arbitration, except as set forth below.

22.3.2 Arbitration Rules

Arbitration will be conducted by JAMS under the JAMS Streamlined Arbitration Rules & Procedures ("JAMS Rules"), as modified by these Terms. If JAMS is unavailable, the parties will select an alternative arbitration provider.

22.3.3 Arbitration Procedures

  • The arbitration will be conducted in English
  • The arbitration will be held in San Francisco, California, or at your option, via telephone or video conference
  • The arbitrator will have exclusive authority to resolve all disputes
  • The arbitrator's decision will be final and binding
  • The arbitrator may award any relief that would be available in court

22.4 CLASS ACTION WAIVER

YOU AND DYMENSIONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.

22.5 Exceptions to Arbitration

The following disputes are not subject to arbitration:

  • Small claims court actions within that court's jurisdiction
  • Disputes regarding intellectual property rights
  • Requests for injunctive relief

22.6 Opt-Out Right

You have the right to opt out of arbitration by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. The notice must include your name, address, and clear statement of intent to opt out.

22.7 Severability

If the class action waiver is found unenforceable, the entire arbitration provision shall be null and void, and disputes will be resolved in court. If any other part is deemed invalid, the remainder will continue to apply.


23. GOVERNING LAW AND JURISDICTION

23.1 Governing Law

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

23.2 Jurisdiction and Venue

For any disputes not subject to arbitration, you and Dymensions agree to submit to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California. You waive any objection to jurisdiction and venue in such courts.

23.3 International Users

If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws. These Terms are not intended to subject Dymensions to the laws or jurisdiction of any state, country, or territory other than that of the United States.


24. TERMINATION AND SUSPENSION

24.1 Termination by You

You may terminate your Account at any time by:

  • Following the cancellation process in your Account settings
  • Contacting customer support
  • Deleting the mobile application from your devices

24.2 Termination or Suspension by Dymensions

We may, in our sole discretion, suspend or terminate your Account or access to the Services, with or without notice, for any reason, including:

  • Violation of these Terms
  • Violation of applicable laws
  • Fraudulent, abusive, or illegal activity
  • Security concerns or unauthorized access
  • Extended periods of inactivity
  • Non-payment of fees
  • Request by law enforcement
  • Technical or security issues
  • Cease of operations

24.3 Effects of Termination

Upon termination:

  • Your right to use the Services immediately ceases
  • You must cease all use of the Services
  • All licenses granted to you terminate
  • We may delete your Account and User Content
  • You remain liable for all obligations incurred before termination
  • Provisions that by their nature should survive will survive termination

24.4 No Refunds Upon Termination

Termination of your Account for violation of these Terms will result in forfeiture of any unused subscription time or credits without refund.


25. MODIFICATIONS TO SERVICES AND TERMS

25.1 Modifications to Services

We reserve the right to modify, update, or discontinue the Services (or any part thereof) at any time, temporarily or permanently, with or without notice. You agree that Dymensions will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

25.2 Modifications to Terms

25.2.1 Right to Modify

We may revise these Terms at any time in our sole discretion. The updated Terms will be effective as of the date of posting or such later effective date as may be specified.

25.2.2 Notice of Changes

For material changes, we will provide notice through:

  • Email to your registered email address
  • In-app notifications
  • Prominent notice on our website
  • Other reasonable means

25.2.3 Acceptance of Changes

Your continued use of the Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the changes, you must stop using the Services and terminate your Account.

25.3 Conflicting Terms

In the event of a conflict between these Terms and any additional terms, the additional terms will control for that specific service or feature unless otherwise specified.


26. EXPORT COMPLIANCE AND SANCTIONS

26.1 Export Controls

You may not use, export, re-export, import, or transfer the Services except as authorized by United States law, the laws of your jurisdiction, and any other applicable laws and regulations.

26.2 Sanctions Compliance

You represent and warrant that you are not:

  • Located in a country subject to U.S. Government embargo or designated as a "terrorist supporting" country
  • Listed on any U.S. Government list of prohibited or restricted parties, including:
    • The Treasury Department's Specially Designated Nationals List
    • The Commerce Department's Denied Persons List or Entity List
    • Any other applicable restricted party lists

26.3 Prohibited Jurisdictions

The Services are not available in certain jurisdictions. By using the Services, you represent that your use is not prohibited by applicable sanctions or export control laws.


27. FORCE MAJEURE

Neither party will be liable for any failure or delay in performance under these Terms arising out of or related to causes beyond its reasonable control, including but not limited to:

  • Acts of God
  • Natural disasters
  • War, terrorism, or civil unrest
  • Government actions or sanctions
  • Labor disputes or strikes
  • Internet or telecommunications failures
  • Pandemics or epidemics
  • Any other cause beyond reasonable control

The affected party must promptly notify the other party and use reasonable efforts to mitigate the effects of the force majeure event.


28. GENERAL PROVISIONS

28.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and Dymensions regarding the Services and supersede all prior agreements and understandings.

28.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be deemed modified to the minimum extent necessary to make it valid and enforceable.

28.3 Waiver

No waiver of any provision of these Terms will be deemed a further or continuing waiver of such provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

28.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction. These Terms will bind and inure to the benefit of permitted successors and assigns.

28.5 Notices

28.5.1 Notices to Dymensions

Notices to Dymensions must be sent to:

28.5.2 Notices to You

We may provide notices to you via:

  • Email to your registered email address
  • Posting on the Services
  • Any other method reasonably calculated to provide notice

28.6 Relationship of the Parties

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Dymensions. You have no authority to bind Dymensions in any manner.

28.7 Third-Party Beneficiaries

Except as expressly provided herein, these Terms do not create any third-party beneficiary rights.

28.8 Interpretation

The headings in these Terms are for convenience only and have no legal effect. The words "include," "includes," and "including" are deemed to be followed by "without limitation." You agree that these Terms will not be construed against us by virtue of having drafted them.

28.9 Time Limitation on Claims

YOU MUST BRING ANY CLAIM RELATED TO THESE TERMS OR THE SERVICES WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ARISES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

28.10 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version will prevail in case of any conflict or discrepancy.


29. REGIONAL SUPPLEMENTS

29.1 European Union and United Kingdom Residents

29.1.1 Statutory Rights

If you are a consumer resident in the EU or UK, you have certain statutory rights that cannot be excluded or limited. Nothing in these Terms affects your statutory rights.

29.1.2 Right of Withdrawal

You have the right to withdraw from any purchase within 14 days without giving any reason, except for digital content that has been fully performed with your express consent and acknowledgment that you lose your right of withdrawal.

29.1.3 Liability

For consumers in the EU/UK, our liability for damages is limited only as permitted by applicable mandatory consumer protection laws. We remain liable for damages caused intentionally or by gross negligence, and for death or personal injury.

29.1.4 Dispute Resolution

EU/UK consumers may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr. We are not obligated to participate in alternative dispute resolution proceedings.

29.2 California Residents

29.2.1 California Consumer Rights

California residents have specific rights under California law, including:

  • The right to know what personal information is collected
  • The right to know whether personal information is sold or disclosed
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising privacy rights
  • Additional rights as described in our Privacy Policy

29.2.2 Auto-Renewal Disclosures

For California residents, subscription terms will be clearly and conspicuously disclosed, including:

  • That the subscription will continue until cancelled
  • How to cancel the subscription
  • The recurring charges
  • The frequency of charges

29.3 Canadian Residents

29.3.1 Quebec Residents

For residents of Quebec, these Terms and any related documents are drawn up in English at the express wish of the parties. Les parties aux présentes confirment leur volonté que cette convention soit rédigée en langue anglaise seulement.

29.3.2 Canadian Consumer Protection

Canadian residents have rights under applicable consumer protection legislation that cannot be waived. Nothing in these Terms is intended to exclude or limit such rights.

29.4 Australian Residents

29.4.1 Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms purports to modify or exclude the conditions, warranties, and undertakings imposed by law.

29.4.2 Consumer Guarantees

For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage.


30. CONTACT INFORMATION

30.1 General Inquiries

Dymensions Dance, Inc.

Email: [email protected]
Website: www.dymensions.app

30.2 Legal Notices

For legal matters, DMCA notices, and formal communications:
Email: [email protected]

30.3 Privacy Inquiries

For privacy-related questions and data protection matters:
Email: [email protected]

30.4 Copyright Agent

For copyright infringement claims under the DMCA:
Dymensions Dance, Inc.
[email protected]


ACKNOWLEDGMENT AND ACCEPTANCE

BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.

Last Updated: September 15, 2025
Effective Date: September 15, 2025

© 2025 Dymensions Dance, Inc. All rights reserved.

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